Privacy Policy

Last Updated: February 20, 2026

1. Introduction

ModSentry ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services.

2. Information We Collect

2.1 Information You Provide

• Discord server and user IDs
• Server configuration settings
• Custom commands and responses you create
• Billing information (for paid subscriptions)

2.2 Automatically Collected Information

• Message content (for moderation purposes only)
• User activity data (XP, levels, moderation actions)
• Server member counts and engagement metrics
• Technical logs (IP addresses, timestamps)

3. How We Use Your Information

We use the collected information to:

• Provide AI-powered moderation and community management services
• Process and store XP/leveling data
• Generate community analytics and reports
• Improve our AI models and service quality
• Process payments for premium subscriptions
• Send important service updates

4. Data Storage & Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (TLS/SSL)
• Secure cloud infrastructure
• Regular security audits
• Limited employee access to production data

5. Data Retention

We retain your data as follows:

• Active Accounts: Data retained while your account is active
• Deleted Messages: Permanently deleted within 30 days
• Inactive Accounts: Data deleted 90 days after account closure
• Analytics: Anonymized and retained for product improvement

6. Third-Party Services

We use the following third-party services:

• Discord: For bot integration and messaging
• OpenAI: For AI-powered moderation and responses
• Stripe: For payment processing (paid plans only)
• Cloud Providers: For hosting and infrastructure

7. Your Rights

You have the right to:

• Access your personal data
• Request data deletion
• Export your data
• Opt-out of non-essential data collection
• Close your account at any time

8. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our services. Continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@modsentry.com
• Discord: Join our support server