Everything you need to know about ModSentry. Can't find what you're looking for? Contact us.
Simply click the "Add to Discord" button on our homepage, select your server, and authorize the bot. It takes less than 30 seconds. No technical knowledge required!
Yes! Our Free tier includes basic moderation, static commands, and XP systems for servers up to 100 members. No credit card required. Upgrade to Premium ($8/month) or Pro ($25/month) for AI features and unlimited members.
ModSentry requires standard bot permissions: Read Messages, Send Messages, Manage Messages (for moderation), Embed Links, and Attach Files. We only request permissions essential for functionality.
Our AI analyzes message context, tone, and intent—not just keywords. It can distinguish between playful banter and actual toxicity. Uncertain cases are flagged for community voting or human review, ensuring fair moderation.
When the AI isn't confident about a moderation decision, it can prompt trusted server members to vote. This democratic approach ensures fair outcomes and builds community buy-in for moderation decisions.
Absolutely! Free users get static commands (fixed responses). Premium users can create AI-powered commands that generate dynamic responses based on context and user input.
Unlike simple message counters, our AI evaluates message quality. Meaningful contributions earn more XP than spam. Users level up, unlock roles, and build reputation through genuine engagement.
Yes! You can change your plan at any time from your dashboard. Upgrades take effect immediately. Downgrades apply at the end of your current billing period.
We offer a 14-day money-back guarantee for Premium and Pro plans. If you're not satisfied, contact support@modsentry.com for a full refund—no questions asked.
You'll keep Premium features until the end of your billing period, then automatically downgrade to Free. Your data is preserved, so you can resubscribe anytime without losing configuration.
Absolutely. We use industry-standard encryption (TLS/SSL), secure cloud infrastructure, and strict access controls. We never sell your data or use it for advertising. See our Privacy Policy for details.
Only for moderation purposes. Messages are processed in real-time to detect spam/toxicity, then typically discarded within 30 days. We don't store message history long-term.
Yes! You can request complete data deletion at any time. Contact support@modsentry.com or use the "/delete-data" command. We comply with GDPR and other privacy regulations.
You can also check our documentation or contact us directly.
Yes! Pro plan users can request custom features. For enterprise needs (white-label, dedicated instances, custom AI training), contact our sales team at sales@modsentry.com.
Our support team is here to help you get started.
Add to Discord Free